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General agreement on the design principles, the business objectives, the ambition level and the future benefits enhances internal engagement around your plans. Involving the right people in this phase is key for a thorough and bought-in design of the target state. By assessing the impact on internal and external stakeholders, a clear action plan can be developed.

In this phase, the scope of the transformation effort becomes clear, resulting in a detailed design of the workstream(s), and a detailed action and change plan.

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